Great Value Vacations Deep Dive Review (2026): Who Should Actually Use It

Many reviewers highlight the cost-effectiveness of Great Value Vacations, stating that the packages offer significant savings compared to booking flights and hotels separately. Customers frequently mention finding deals on Groupon and appreciating the all-inclusive nature of the packages. For example, one reviewer stated, "This company is named appropriately for sure. We felt that value we received was much greater than what we paid."

A recurring issue is dissatisfaction with flight arrangements, including inconvenient layovers, long travel times, and flight cancellations. Some reviewers mention having to rebook flights at their own expense due to lack of assistance from the company. One reviewer said, "Flight was cancelled within hours of departure, No ONE from your company was available to assist! $800 later, we were finally able to rebook our own flight at our expense."

While some reviewers praise the quality and location of the hotels included in the packages, others express disappointment with hotels being located far from city centers or lacking desired amenities. Several reviewers noted inconsistencies in hotel quality across different legs of their trips. One reviewer mentioned, "The package is great except for the location of our hotel in Rome (quite far from most of the attractions)."

Customer service experiences are varied, with some reviewers praising the promptness and helpfulness of the staff, while others report difficulty reaching assistance, especially during travel disruptions. Some reviewers also mention issues with name corrections and other booking changes. One reviewer stated, "From start to finish our experience with great value vacations was phenomenal. They were prompt, courteous and helpful."

Many customers appreciate the ease of trip planning and coordination facilitated by Great Value Vacations, noting that the company handles most of the arrangements, allowing them to focus on enjoying their vacation. Reviewers often mention that everything was well-planned and seamless. As one reviewer put it, "What made the experience great was that everything was planned, allowing enough wiggle room to plan our own activities, as well as have the big attractions planned out."

Some reviewers had positive experiences with rental cars, while others encountered issues such as unreliable GPS or cars being too small for their group. These issues sometimes resulted in extra costs for upgrades. One reviewer noted, "The GPS on the rental car was unreliable, which was frustrating and sometimes scary!"